IVR (Interactive Voice Response)

Streamlined Collections
Accept payments directly over the phone, without any involvement from your collectors or personnel. Our IVR system allows you to streamline your collections process, improve your customer experience, and deliver unmatched service.

Automated Payment Technology
When you empower your customers to service themselves with our automated payment technology like our IVR system, it allows your team to focus their attention where it belongs, on late and non-paying accounts.

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Product Description

Sigma’s IVR (Interactive Voice Response) solution empowers your customers to make 24/7 payments directly from their phone in both English and Spanish. Once customers call your toll free number, they then respond to vocal or touchpad prompts prompts to make quick payments. Callers may reach your customer service department at any time during the process, ensuring a quick and easy payment channel for your customers.

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